Al Hathaway | The Psychology of Expertise

10,000 Hours to Mastery: How Experts Are Built – and Why 20 Years of Experience Do Not Necessarily Make a Great Accountant

The 10,000-hour rule is one of the most popular explanations of professional mastery. Science tells a more complicated story: time matters, but expertise is built through the quality of practice, feedback, task variety, and the gradual ability to recognize patterns that a novice cannot yet see.

Science-based long-form analysis | Ericsson, Simon, Macnamara, auditing research and surgical expertise

The short answer

There is no scientific law stating that a person becomes an expert at precisely the 10,000th hour. There is, however, substantial evidence that high-level expertise in complex domains generally requires many years of systematic practice. What matters is not only how long we work, but how we work during that time.

01 · Origins

Where did the “ten years” idea come from?

There is an extraordinarily attractive idea about professional mastery: devote 10,000 hours to something and you will become an expert.

Under a standard working schedule, the number sounds almost mystical. Ten thousand hours amount to roughly five years of full-time work, or about a decade of intensive learning and practice.

The idea is simple enough to remember, optimistic enough to inspire, and scientific-sounding enough to be repeated in books, lectures, business seminars and social media.

But science has never established a universal law under which you are an apprentice at hour 9,999 and a master at hour 10,000.

The real story is much more interesting. It matters particularly in professions such as accounting, tax advisory and auditing, where someone can perform the same type of work for twenty years without necessarily developing professionally for the last fifteen.

One of the most influential lines of research came from chess. In 1973, William G. Chase and future Nobel laureate Herbert A. Simon published Perception in Chess. A strong chess player does not simply appear to have “more memory.” The expert perceives the position differently.

The novice

Sees individual pieces and must consciously process a large number of possibilities.

The expert

Sees structures, attacks, weaknesses, configurations, familiar positions and relationships among the pieces.

This led to the concept of chunking: organizing many separate elements into larger meaningful structures. When chess pieces are arranged randomly so that the position no longer has chess meaning, much of the experts’ memory advantage disappears. Their advantage therefore depends on domain-specific knowledge structures rather than a generic photographic memory.

Experts do not merely know more. They see the problem differently.
02 · Deliberate practice

Anders Ericsson and the rise of deliberate practice

In 1993, psychologist K. Anders Ericsson, together with Ralf Krampe and Clemens Tesch-Römer, published one of the most influential papers in the field: The Role of Deliberate Practice in the Acquisition of Expert Performance.

Among the participants were young violinists at a music academy in Berlin. By around age twenty, the highest-rated group had accumulated, on average, approximately 10,000 hours of practice.

But 10,000 was not discovered as a universal threshold. It was an approximate average for a specific group of musicians at a particular age.

The broader idea is much closer to: high expertise usually requires years of systematic work than to: “Anyone who practices for 10,000 hours becomes an expert.”

Then Malcolm Gladwell enters the story

In 2008, Malcolm Gladwell published Outliers: The Story of Success and popularized what became known as The 10,000-Hour Rule. Stories about The Beatles and Bill Gates transformed a complex scientific idea into an unforgettable rule of thumb.

Ericsson later distanced himself from overly simplified interpretations. His core message was never the magic number. It was the type of practice.

Not just practice – deliberate practice

Deliberate practice refers to structured effort specifically designed to improve performance.

1 · GoalA specific skill to improve.
2 · DifficultyWork slightly beyond what is automatic.
3 · FeedbackReliable information about performance.
4 · CorrectionChange the approach based on errors.
5 · RepetitionTry again at a higher level.

Working for eight hours does not mean you practiced for eight hours. Repeating something a thousand times does not necessarily mean you became better at it.

Twenty years of experience can mean twenty years of development – or one year of development repeated twenty times.
03 · Three professions, one logic

What does expertise look like in the real world?

Example #1

The accountant

A Bulgarian company buys goods from a business in Country A. The goods are physically located in Country B and are shipped directly to a customer in Country C.

The novice sees: three invoices, three countries, VAT numbers, transport and payment.

The experienced specialist immediately starts asking:

  • Where are the goods when transport begins?
  • Which supply is the “moving” supply?
  • Who arranges the transport?
  • Is this a chain transaction?
  • Where is the place of supply?
  • Who makes the intra-Community acquisition?
  • Does a VAT registration arise in another country?
  • Do the Incoterms matter?
  • What evidence supports the transport?
  • What is the economic and contractual structure of the transaction?

The documents are identical. Yet the two specialists literally see a different problem.

Example #2

The master woodworker

Imagine two people receiving the same plank of solid wood.

To the novice, it is material with a particular length, width and thickness. The experienced woodworker also sees the direction of the grain, knots, internal tension, moisture, likely warping, suitable joints and the correct sequence of machining.

The novice sees a board. The master sees how the material is likely to behave.

One woodworker may spend ten years making the same simple construction from the same template. Another may spend the same decade working with different woods, joints, tools, restorations and failures, repeatedly asking why a joint loosened or a tabletop warped.

Both can say, “I have ten years of experience.” But the same number can conceal radically different professional capabilities.

Example #3

The cardiac surgeon

The third example shows why, in some professions, expertise is not merely an advantage. It may have direct consequences for human life.

The novice surgeon learns anatomy, algorithms, instruments and procedural sequences. The expert cardiac surgeon gradually builds something more: procedure-specific and context-specific recognition.

The surgeon is no longer monitoring only “what comes next,” but simultaneously:

  • the anatomical variations of the individual patient;
  • the behavior of tissue;
  • unexpected bleeding;
  • time and physiological parameters;
  • coordination across the entire team;
  • the moment when the standard plan must be changed.

Research on surgical education describes expertise as highly domain-specific. A surgeon does not acquire a generic superpower called “surgical intelligence.” Mastery develops in particular procedures and contexts.

In surgery, the feedback loop carries extraordinary weight: every deviation has to become a learning opportunity without turning the patient into an acceptable cost of learning.

The same underlying principle applies, with very different consequences, to tax expertise. An unusual case is not simply another task to complete. It is a potential new pattern that must be correctly understood and integrated into the expert’s mental model.

ProfessionThe novice mainly seesThe expert additionally sees
AccountantDocuments and entriesEconomic substance, tax treatment, interactions and risk
WoodworkerMaterial and measurementsBehavior of the material, sequence and future defects
Cardiac surgeonProcedural stepsAnatomical variation, dynamics, risk and when the plan must change
04 · What the critics found

Science also challenged stronger versions of Ericsson’s theory

In 2014, Brooke Macnamara, David Hambrick and Frederick Oswald published a large meta-analysis in Psychological Science. Their analysis estimated that deliberate practice accounted for approximately 26% of variance in performance in games, 21% in music, 18% in sports, 4% in education and less than 1% in the professions included in their analysis.

DomainApproximate variance explained
Games26%
Music21%
Sports18%
Education4%
Professionsless than 1%

These findings do not mean that practice is unimportant. They mean that human expertise cannot be reduced to a single factor. Education, prior knowledge, cognitive abilities, training quality, motivation, task characteristics, work environment, access to difficult cases, mentoring, feedback and individual differences may all matter.

Ericsson and Kyle Harwell later argued that some critical studies used definitions of deliberate practice that were broader than the original concept. The disagreement itself is useful because it shifts the conversation away from the magic number and toward the better question: what kind of practice actually changes capability?

Practice is necessary for high expertise, but hours alone are not enough.
05 · Expertise in accounting and auditing

So what is one hour of experience actually worth?

Two people may each have 10,000 hours of professional experience while the value of those hours is entirely different.

10,000 hours of repetition

  • the same clients;
  • the same transactions;
  • few new problems;
  • minimal analysis of errors;
  • work driven mainly by habit.

10,000 hours of development

  • diverse cases;
  • work at the edge of current ability;
  • review and feedback;
  • analysis of mistakes;
  • constant updating of mental models.

Accounting and auditing also have their own research literature on professional expertise. Studies suggest that experts may possess differently organized knowledge and, in some situations, use different decision processes.

Tacit knowledge: knowledge that is difficult to put into a textbook

Experienced professionals also develop tacit knowledge: knowledge that is difficult to formalize completely.

An experienced accountant looks at a trial balance and says: “Something here doesn’t look right.” The novice asks: “Where?” A few minutes later, the expert finds the problem. This is not magic. It is the likely result of thousands of previous observations gradually converted into patterns of recognition.

The expert does not know every answer

In complex professions, expertise often does not mean knowing the answer immediately. It means knowing:

  • what the real question is;
  • which information is missing;
  • which information is irrelevant;
  • where the rule must be verified;
  • which alternative interpretations are possible;
  • where the risk lies;
  • how confident the conclusion can reasonably be.
The novice may sometimes sound more confident precisely because the novice does not yet see the complexity. The expert sees the branches.

Experience must also be varied

10 years × the same case 10 years × hundreds of different cases

When selecting a professional adviser, the question “How many years have you worked?” is useful. A better question is: “What kinds of cases have you worked on during those years?”

06 · The limits of experience

Why accounting is a particularly difficult domain in which to build expertise

Some professions have fast feedback loops. A chess player makes a bad move and may lose a piece within minutes. A tennis player executes a poor shot and the ball immediately goes out.

In accounting, feedback may arrive after a month, a year, a tax audit, litigation – or never.

“I have done it this way for twenty years and nobody has ever complained” proves repetition. It does not prove correctness.

Professional experience has an expiry problem

In dynamic fields, accumulated knowledge becomes outdated – particularly in tax law, VAT, international taxation, employment law, social security, financial reporting, digital platforms and e-commerce.

An accountant may have accumulated 30,000 hours of practice. But if some of the internal models being applied were built on legislation from ten years ago, experience itself can begin producing errors.

Mastery requires

Building new models.

But also

Destroying or updating obsolete ones.

Sometimes the hardest professional skill is not learning a new rule. It is stopping yourself from automatically applying the old one.

07 · Time cannot always be compressed

Nine women cannot produce one baby in one month

“No matter how great the talent or efforts, some things just take time. You can’t produce a baby in one month by getting nine women pregnant.” A saying widely attributed to Warren Buffett; the exact primary source and wording are not unambiguously established.

It is a humorous line, but it contains a serious principle: not every process can be parallelized or accelerated simply by adding more resources.

We can give a young accountant nine mentors. We can give them every professional database, AI, books, courses and dozens of training cases. That may accelerate learning significantly.

But we cannot retroactively give that person ten years of encounters with unexpected situations. We cannot fully compress thousands of real decisions, their consequences and the gradual restructuring of professional perception into a single month.

Resources can accelerate learning. They cannot completely replace the time over which knowledge is tested against different realities.

The principle applies to the surgeon, the craftsperson and the accountant. In some processes, time is not an administrative obstacle. It is part of the production process itself.

08 · Once the expert already exists

How do you work with someone who has already become an expert?

Organizations often make a paradoxical mistake. They invest years in creating an exceptionally capable specialist – and then manage that person as though they were still a novice who needs instructions for every next step.

Building an expert and managing an expert are two different problems.

A highly expert person is not simply an ordinary employee who knows more facts. The expert has developed sophisticated internal models, personal quality-control mechanisms and the ability to recognize problems that the manager may not yet see.

1. Give the expert an objective and boundaries – not a script for every step

For a novice, detailed instructions reduce risk. For an expert, excessive instruction may become interference. In the learning literature, this is related to the expertise reversal effect: guidance that helps people with low prior knowledge can become redundant or cognitively burdensome for highly knowledgeable learners.

For the novice

“Do step 1, then step 2, then step 3. Use this template.”

For the expert

“This is the outcome we need. These are the constraints. Tell me the best route.”

2. Autonomy does not mean absence of control

Research on autonomy-supportive leadership links this style with stronger autonomous motivation, satisfaction of basic psychological needs, well-being and positive workplace behavior.

But autonomy does not mean “do whatever you want.” The mature model is:

OutcomeClear definition of what must be achieved.
ConstraintsClear legal, risk and budget boundaries.
AutonomyFreedom over the professional method.
ReviewControl over output and critical risks.

3. Do not micromanage a process the expert understands better than you do

A manager has every right to determine priorities, deadlines, resources and acceptable risk. But if the specialist was hired precisely because of superior domain knowledge, constant interference with the method can destroy the very reason that specialist was hired.

The bad model: “We hired you because you understand this better than we do – but we will still tell you exactly how to do your job.”

4. Ask for an explanation of the decision, not ritual obedience

Experts should not become untouchable. Quite the opposite. Strong expertise should be translatable into arguments, assumptions, evidence and clearly stated limits of confidence.

In a complex tax matter, for example, the right control conversation is not “Do it the way we did it last year,” but:

  • What are the critical facts?
  • Which rule drives the result?
  • Where is the interpretive risk?
  • What fact could change the conclusion?
  • What evidence should we preserve?

5. Protect the expert from work the system can do

The most expensive resource in a highly qualified specialist is not eight hours of attendance. It is a limited supply of high-quality attention.

Using a tax expert for mechanical data transfer is like using a cardiac surgeon to organize instruments in a storage room. The person can do it. That does not make it a sensible use of expertise.

Routine work should, where possible, be automated, standardized or delegated. Expert attention should be reserved for what is unusual, risky and ambiguous.

6. Give experts access to other strong experts

Expertise can become fragile when a person has nobody capable of challenging their conclusions professionally. One of the most valuable environments for a strong specialist is one where other people can disagree intelligently and with evidence.

This is particularly important in domains with imperfect feedback loops, such as accounting, tax, law and medicine.

7. Do not confuse confidence with expertise

A genuine expert must be able to say “I don’t know,” “I need to verify that,” and “This depends on a fact we do not yet have.” Refusing to give an immediate categorical answer can sometimes be a sign of better judgment, not weaker competence.

8. Do not automatically turn the best specialist into a manager

The ability to solve difficult tax, medical or technical problems is not the same ability as managing people. Promotion “upwards” should not be the only route to higher status and compensation.

Organizations need both a career ladder upward and a career path deeper into expertise. Otherwise, they may eventually lose their best specialist and gain an average manager.

9. Give experts time to think

High-quality expert work can look externally as though “nothing is happening”: reading, comparing, checking and thinking. Yet much of the value is being created precisely there.

If every free minute is filled with meetings, status calls, chat messages and administration, an organization may formally use 100% of the expert’s time while practically destroying the most valuable part of the expert’s capacity.

10. Protect expertise from overconfidence

Autonomy must not become a personality cult. Experts also have cognitive biases, can become professionally outdated, and can fall into the trap of “I have done this a hundred times.”

A strong environment combines:

Trust

in demonstrated competence;

Autonomy

over the professional method;

Auditability

of reasoning, assumptions and outcomes.

Do not manage the expert as someone who needs to be told how to think. Manage the environment so that the expert is able to think well.
09 · AI and the future of expertise

What happens when information is no longer scarce?

AI changes another part of the equation. For a long time, the value of an expert was partly associated with how much information that person could remember. Today, a machine can process in seconds a volume of text that a human could not read in a week.

The increasingly less valuable question

“Can I find the information?”

The increasingly more valuable question

“Can I determine whether this information applies to this particular case?”

This does not make expertise unnecessary. It shifts the center of expertise.

An accounting problem is rarely just a mathematical error. It may be a problem of classification, economic substance, contractual relationships, timing of recognition, tax treatment, intent or evidence.

In a world with near-unlimited access to information, the scarce commodity will increasingly not be information itself. It will be sound judgment.
10 · A practical model

So how do you build a great accountant?

  1. Accumulate hours. Without sufficient exposure to real problems, rich mental representations cannot develop.
  2. But do not count hours as though they were all equal. One thousand hours of mechanical repetition are not the same as one thousand hours of development.
  3. Seek difficult cases. They contain the greatest potential for new learning.
  4. Study your mistakes. An analyzed error can become a professional asset. A forgotten one is likely to return.
  5. Build feedback systems. Without feedback, we can become extremely experienced at repeating our own mistakes.
  6. Learn principles, not only answers. Memorizing an answer solves one case. Understanding the reason solves a family of future cases.
  7. Encounter different situations. Variety builds a richer internal library of patterns.
  8. Keep knowledge current. In regulated professions, expertise is not a qualification acquired once. It is an ongoing process.

A better rule than the 10,000-hour rule

Expertise = thousands of cycles
problem → decision → feedback → correction → new model

Hours are the container in which this can happen. They are not the content.

A person does not become a master because time has passed. A person becomes a master because their way of thinking has changed during that time.

10,000 hours of accounting

After roughly a decade of professional practice, an accountant may have seen hundreds of closings, thousands of tax filings, tens of thousands of documents, unusual transactions, errors, audits, discrepancies, legislative changes and – inevitably – some of their own wrong decisions.

But quantity does not automatically create expertise. The difference lies in what the person has done with that experience: merely lived through it, or transformed it into knowledge.

Mastery is the ability to see

At first, the accountant sees an invoice. Later, an accounting entry. Then a tax event. Then a contractual relationship. Then a cash flow. Then the risk.

The truly strong professional gradually learns to see all of those things at the same time.

Not the person who has spent the most time in the profession. Not the person who remembers the most sections of the law. And not the person who gives the fastest answer. The expert is the person who, faced with the same set of facts, sees more than the others – and knows which part of what they see actually matters.

Expert accounting and tax analysis

When a case does not fit neatly into a standard procedure, value comes from identifying the real facts, the relevant rule and the risk. That is the kind of work Al Hathaway is built around.

Explore our services →
11 · Scientific literature

Sources and further reading

Chase, W. G., & Simon, H. A. (1973). Perception in Chess. Cognitive Psychology, 4(1), 55–81. DOI: 10.1016/0010-0285(73)90004-2. ScienceDirect.
Ericsson, K. A., Krampe, R. T., & Tesch-Römer, C. (1993). The Role of Deliberate Practice in the Acquisition of Expert Performance. Psychological Review, 100(3), 363–406. DOI: 10.1037/0033-295X.100.3.363.
Gladwell, M. (2008). Outliers: The Story of Success. Little, Brown and Company.
Ericsson, K. A., & Pool, R. (2016). Peak: Secrets from the New Science of Expertise.
Macnamara, B. N., Hambrick, D. Z., & Oswald, F. L. (2014). Deliberate Practice and Performance in Music, Games, Sports, Education, and Professions: A Meta-Analysis. Psychological Science, 25(8), 1608–1618. DOI: 10.1177/0956797614535810.
Macnamara, B. N., Moreau, D., & Hambrick, D. Z. (2016). The Relationship Between Deliberate Practice and Performance in Sports: A Meta-Analysis. Perspectives on Psychological Science, 11(3), 333–350.
Ericsson, K. A., & Harwell, K. W. (2019). Deliberate Practice and Proposed Limits on the Effects of Practice on the Acquisition of Expert Performance. Frontiers in Psychology, 10.
Bonner, S. E., & Lewis, B. L. (1990). Determinants of Auditor Expertise. Journal of Accounting Research, 28, 1–20.
Bol, J. C., Estep, C., Moers, F., & Peecher, M. E. (2018). The Role of Tacit Knowledge in Auditor Expertise and Human Capital Development. Journal of Accounting Research, 56(4), 1205–1252.
Griffith, E. E. (2018). When Do Auditors Use Specialists’ Work to Improve Problem Representations of and Judgments about Complex Estimates? The Accounting Review, 93(4), 177–202.
Sadideen, H., Alvand, A., Saadeddin, M., & Kneebone, R. (2013). Deliberate practice, domain-specific expertise, and implications for surgical education in current climes. Journal of Surgical Education.
Slemp, G. R. et al. (2018). Leader autonomy support in the workplace: A meta-analytic review. Motivation and Emotion.
Warren Buffett – widely circulated attribution. The “nine women” quotation is used here as an illustration rather than as scientific evidence; the exact primary source is not unambiguously established.

Al Hathaway: Accounting as a Profession of Judgment

At Al Hathaway, we do not see accounting as the mechanical processing of documents. We see it as a profession built on analysis, pattern recognition and sound professional judgment.

Because in complex accounting and tax matters, the valuable question is rarely only:

“How do we book this?”

More often, it is:

“What is actually happening here?”

And the ability to identify the right question may sometimes be the most important part of expertise.

Explore Al Hathaway services →

This is a science-based popular article drawing on research in the psychology of expertise, organizational psychology, auditing and surgical education. Percentages reported from meta-analyses describe statistical results from the included studies and should not be interpreted as universal percentages of causation for every person or profession.

Posted in

Leave a Reply

Discover more from Al Hathaway

Subscribe now to keep reading and get access to the full archive.

Continue reading